Service

SERVICES ARE OUR PASSION.

Our experienced novis team has a wealth of expertise in this sector: whether audio/video devices, smart home solutions, lifestyle products or accessories. Together with you, we develop targeted sales strategies and individual partner programmes for your products. This also includes effective pricing and bonus systems, the development of a POS strategy, sales staff training, the implementation of promotions and participation in local and national dealer events.

YOUR PRODUCT IS AT THE CENTRE OF OUR SALES DECISIONS.

We know how important it is for our customers to plan their production efficiently and monitor sales success. We support you with "rolling forecasts" and always keep you up to date on current sales and target achievement so that you can react quickly and flexibly to production, reorders or additional sales pushes.

Consumer buying behaviour is constantly changing. novis supports you in setting up new ranges and strategies. Direct contact with qualified advice is ensured by our trained specialist staff and on-site support by our own experienced sales representatives.


Logistik

Logistics

From the inspection of incoming products to the fast internal processes of storage and transfer to picking and staging, our novis team offers a wealth of individual services. The ecological and resource-saving disposal of products as well as packaging and filling materials is also handled here.

 

 

 

 

 

Planung

Planning & Ordering

Weekly orders or rolling forecasts over several months: our experienced purchasing team offers all of this and more. The team also ensures that products are imported safely from all over the world to our markets in a speedy manner and with as few delays as possible.

 

 

 

 

Projectmanagement

Product Management

We ensure that the strategy of the manufacturers is transferred to our markets as consistently as possible. But we also ensure that products and brands are launched quickly and promptly on the Swiss market. We find the arguments that are necessary to convince the trade of the quality of our brands. Last but not least, we map the increasing important high-quality data maintenance with technical and direct processes to our partners.

 

 

 

Advertising and PR

Advertising & PR

From newsletter content creation to dispatch - from the development of social media strategies to the production of analogue instruments for sales - a colourful bouquet of creativity awaits you. With our enhanced capacities in concept development and implementation, we offer a fresh and contemporary portfolio of services.

After Sales Service

After-sales service

RMA, DOA, repairs and transport damages are managed by our after-sales team. Here we also maintain a great deal of technical know-how on our partners' products. This enables us to assist our retail partners in all possible situations.

 

 

 

 

 

 

Sales

Sales

With our own team, we support our customers quickly and closely in the coordination of roll-outs and the introduction of new brands and products. We plan promotions as well as the implementation of training and education for our dealers' frontline staff. The agreement of targets and the corresponding success models are likewise the responsibility of our sales team.

Are you looking for a distribution partner?

Then pick up the phone and give us a call:
043 / 335 75 00.

We look forward to hearing from you.

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